Privacy Policy

AnnaJyoti ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at annajyoti.com.

1. Information We Collect

Personal Information

When you register on AnnaJyoti, we collect the following information:

• Full name — to identify you on the platform
• Email address — for account verification and communication
• Phone number — for OTP verification and pickup coordination
• City and state — to match you with local NGOs and donations
• Profile picture (optional) — for your account avatar

NGO Information

For NGO registrations, we additionally collect:

• NGO name, registration number, and type
• Registration certificate, PAN card, 80G certificate
• Bank account details (for monetary donations)
• Organization description and focus areas

Donation Information

When you post a donation, we collect:

• Food/item description, quantity, and photos
• Pickup address and location coordinates
• Donation status and delivery details

Automatically Collected Information

We automatically collect certain information when you visit our platform:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the platform
• Referring URL and exit pages

2. How We Use Your Information

We use the collected information for the following purposes:

• Platform Operation: To create and manage your account, process donations, and facilitate pickups.
• Matching: To connect donors with nearby NGOs and volunteers based on location.
• Communication: To send notifications about donation status, pickup requests, and platform updates.
• Verification: To verify NGO credentials and volunteer identities.
• Improvement: To analyze usage patterns and improve our platform.
• Legal Compliance: To comply with applicable laws and regulations.

3. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

• With NGOs: When you donate, your pickup address and contact details are shared with the claiming NGO and assigned volunteer for coordination.
• With Donors: NGOs' contact information is shared with donors whose donations they claim.
• Service Providers: We may share data with trusted third-party services (hosting, email, SMS) bound by confidentiality agreements.
• Legal Requirements: If required by law or to protect our rights and users.

4. Cookies

We use cookies and similar technologies to:

• Keep you logged in (with your permission)
• Remember your preferences
• Analyze platform usage and performance
• Provide a better user experience

You can control cookies through your browser settings. However, disabling cookies may affect platform functionality.

5. Data Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using SSL/TLS
• Passwords are hashed using bcrypt
• JWT tokens for secure authentication
• Regular security audits and updates
• Access controls and monitoring

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You can view your personal information in your dashboard.
• Correction: You can update your profile information at any time.
• Deletion: You can request account deletion by contacting us.
• Data Portability: You can request a copy of your data.
• Opt-out: You can unsubscribe from non-essential communications.

To exercise these rights, contact us at privacy@annajyoti.com.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@annajyoti.com
• Address: AnnaJyoti Foundation, 123 Gomti Nagar, Lucknow - 226010, Uttar Pradesh, India
• Phone: +91-98765 43210

We will respond to your inquiry within 7 business days.